VacationWares ("Company," "we," "us," or "our") understands the value of privacy and is committed to safeguarding it. We have outlined this Privacy Policy to provide an understanding of how we collect, use, maintain, protect, and disclose any data obtained from our users. VacationWares.com (the "Website"), our mobile site, or any of our applications for mobile or tablet devices (collectively, the "App").
This Privacy Policy is applicable to all the data we collect through our Website, app, including any services, features, or content provided through them (collectively, the "Platform"). It also includes any information you may provide while communicating with us through phone, email, or any other means of connection with our services.
You acknowledge all the terms and practices detailed in this Privacy Policy by using the VacationWares travel portal.
The privacy policy is applicable under the following circumstances:
This Privacy Policy applies only to information collected through this website. It does not cover data collected offline, through our other sites, or by third parties, including external websites, apps, or content (such as ads) linked to or accessible from this site.
We encourage you to read this Privacy Policy carefully to understand how your information is collected, used and stored. This policy may be updated from time to time (see the "Changes Regarding Our Privacy Policy" section). We advise you to review it periodically to stay informed about any changes.
Our services are not intended for children under the age of 13 and we do not knowingly collect personal information from anyone in this age group. If you are under 13, do not use this website or app, make purchases, register for an account, use any interactive features, or submit any personal information including your name, address, phone number, email, screen name, or username.
If we get to know that we have collected personal data from a child under 13 without verified parental consent, we will take prompt steps to delete that information.
We collect various types of information from users of our website and app including:
This data is used to provide and improve our services, personalize user experiences, process transactions, and assist in travel planning.
We may collect your data in numerous ways. It can be acquired directly when you provide any information to us, such as during sign-ups, content uploads, or when you explore our portal and go through our services. Some details are collected automatically which include but are not limited to user behavioral inputs, system details, cookie information, and data collected through other tracking technologies. Information can also be derived from third-party providers or collaborators.
We also collect information through several digital platforms including Google, Facebook, Twitter, and Instagram. Analytics firms, advertising networks, affiliates, and public databases contribute to our data repository, enabling us to gain a deeper understanding of you and your preferences.
We may also retain records of your communications with us, along with surveys, forms, booking or purchase-related information and search queries on the site.
You may choose to submit information for publication, display, or transmission to other users or third parties through our Website (“User Contributions”). Please be aware that any User Contributions are provided at your own risk. While we may offer certain privacy settings to restrict access to parts of the Website, no security system is entirely secure or impenetrable. Additionally, we do not control the actions of other users with whom you may choose to share your User Contributions and cannot guarantee that unauthorized individuals will not access or misuse such information.
When you download, access, or use the Website, we may automatically collect certain technical information from your device subject to your device settings, permissions, and your participation in specific programs. The information may include:
When you interact with our Website, we use automated technologies to collect certain information about your device, browsing behavior and usage patterns. This helps us improve our services and tailor the experience to your preferences. Information collected automatically may include:
We may also track your activity across time and third-party websites or services (also known as behavioral tracking) to better understand user behavior and deliver more relevant content. Some of the third-party services we use for monitoring and analytics include Hotjar, Google Analytics, and MixPanel. These services help us:
We use cookies and related technologies to allow automatic data collection. Cookies are small fragments of text stored on your electronic device when you visit a website so that they can remember your visit.
Cookies help us identify returning users, retain preferences, and maintain session continuity. While most search browsers allow you to control cookies through settings, disabling certain cookies may affect the availability or functionality of key features on our Website.
Some cookies are strictly necessary for the Website to function properly—for example, those required to log into your account or manage reservations. These essential cookies cannot be disabled without impacting your ability to use certain parts of the site effectively.
Any data or information provided by you voluntarily or collected by us, including personal details, may be used for the following purposes:
Data or information that does not specify individuals may be disclosed by us under legal norms and obligations to the following entities or under the following conditions:
You have the choice to control how your information is collected, used, and shared:
The ability to revise and rectify personal information is available for users who have signed up on our Website through account login and navigating to the account profile page. You can reach out to us via email at support@vacationwares.com to get access to, modification, or deletion of any personal data you have shared with us.
Please note that deleting your personal data will also result in the deletion of your user account. We may decline modification requests if they appear to violate legal requirements or result in inaccurate or misleading information.
If you choose to delete your User Contributions from the Website, copies may still appear in cached or archived pages or could be duplicated or retained by other users. Our Terms and Conditions govern the use and management of any data you provide including User Contributions.
We are committed to protecting your data and have taken several widely accepted measures designed to protect your data against unauthorized access, modification, or loss. All data is secured in our servers using advanced technologies.
We will inform you via your most recent email on record within a time period that conforms to prevailing situations and that is in line with applicable law if there’s any compromise with your personal data. We may have to delay notification as we assess the extent of the data breach, restore the system and cooperate with law enforcement.
Please know that your data safety also lies in your hands. Do not share any passwords with others associated with your account. Avoid sharing information in public areas of the Website as data shared in such domains is accessible to all Website users.
We keep your personal information only as long as necessary to meet the purposes described in this Privacy Policy and to comply with legal requirements. Before using your data for analysis or trend reporting beyond the usual time limits, we make sure it's anonymized or combined with other data so it can't identify you.
When we delete your information, we use industry-standard methods to make sure it cannot be recovered. In some cases, copies of your data may remain in our backup systems to protect against system failure. This backup data isn't accessible unless it's restored-and if it is, any unwanted data is deleted right away. We decide the duration to store your data depending on the following:
Your personal information may be transferred to, accessed, stored and processed in the United States or other countries. The data protection laws in these locations may differ from those in your home country and may not offer the same level of protection. By using our Website, you acknowledge and agree to the possible transfer of your data to these regions, including to our facilities and trusted third-party partners as outlined in this Policy.
To safeguard your personal information during any cross-border transfer, we implement appropriate legal and security measures that comply with this Privacy Policy and relevant data protection laws. These measures are designed to ensure that your data receives a level of protection equivalent to or exceeding that required in your home country, regardless of where it is processed or transferred.
International Data Protection Measures:
For those located within the European Economic Area (EEA), this policy is intended to follow the EU General Data Protection Regulation (GDPR). We collect, retain and use data that is only necessary to develop our products and/or services, always in compliance with the data retention laws. As a Data Subject within GDPR's scope, you have certain rights:
Data subjects may exercise their rights by contacting the appropriate party. Under Article 6 of the GDPR, personal data may not be processed or disclosed without a valid legal basis.
Canadian citizens can request the disclosure of specific details about the collection and usage of their personal information. Upon receipt and confirmation of your lawful request, we will provide you with:
We are unable to fulfill your request or provide personal information unless we can verify your identity and confirm that the data relates to you. We aim to respond to confirmable requests within 30 days.
Residents of California, Nevada, Virginia, Colorado, and Connecticut are entitled to specific rights regarding the collection, use, and sharing of their personal information under applicable state privacy laws. Depending on your state of residence, you may have the right to:
We do not sell personal data as defined under state privacy laws and have not sold any personal information in the past 12 months. If this ever changes, we will provide the legally required notice and the opportunity to opt out.
We will not discriminate against you for invoking any of your rights.
VacationWares maintains the right to amend this Privacy Policy as needed if there's any shift in our services, modifications in current laws and regulations or any other reason. Our practice includes posting notice and any changes we make to our privacy policy on this particular page. The most recent update to the policy is on the date given at the top of the page.
VacationWares reserves the right to update or modify this Privacy Policy at any time. If you have any questions, concerns or comments about this Privacy Policy or our data practices or if you wish to contact our Data Protection Coordinator, please reach out to us at:
Please include the word "PRIVACY" in the subject line of any email to help us route your message promptly and efficiently.