Last Updated: October 8, 2025
At VacationWares.com, we want you to book with confidence knowing that you are always getting the best price available.
If you find a lower inclusive price including taxes and fees for the same flight itinerary on a major online travel agency (OTA) competitor within 24 hours of booking with us, we will match that price by refunding you the difference.
If you prefer, we will even cancel your booking and issue you a full refund instead.
That is our Price Match Promise.
What Does “Same Itinerary” Mean?
For a claim to qualify, every detail of your itinerary must match exactly:
- Airline(s) and flight number(s)
- Route (origin, destination, and any connections)
- Travel dates and times
- Number of passengers
- Cabin class/seat type
What Does “Offered and Available for Booking” Mean?
The lower-priced itinerary must:
- Be live on a major OTA competitor’s website at the time you contact us.
- Be available to book immediately by the general public.
- Be verifiable in real-time by our customer care team.
How to Make a Price Match Claim?
To claim our Price Match Promise, you must contact us by email at support@vacationwares.com or call +1-888-415-0430 within 24 hours of booking.
Please provide your VacationWares.com booking reference number.
Submit full details of the lower fare, including:
- Airline name(s) and flight number(s)
- Full itinerary (dates, times, number of passengers, seat type)
- A direct URL and/or screenshot clearly showing the competing fare
Ensure that our team can verify the lower fare in real time. If the fare cannot be verified or if incomplete/inaccurate details are provided, your claim may be denied.
Once verified, you can choose to:
- Keep your booking and receive a refund of the price difference; or
- Cancel your booking for a full refund.
Exceptions
Our Price Match Promise does not apply to:
- Negotiated fares, corporate rates, or membership program fares
- Group, charter, reward program, incentive, meeting, convention, or consolidator fares
- Coupon codes, special promotions, or private sale fares
- Military, student, government, bulk, or package fares
- Opaque tickets (where the airline is revealed only after purchase)
- Bidding/auction site tickets
- Pricing errors, obvious mistakes, or misprints
- Low-cost carriers (LCCs)
Our Commitment
At VacationWares.com, transparency and customer satisfaction come first. Our Price Match Promise ensures you always get the best value without the hassle of endless searching.
Contact Us
- Email: support@vacationwares.com
- Phone: +1-888-415-0430